By: Jim Newell
Have you ever called a business that you were unfamiliar with, and the person who answered sounded less than eager to help you with the information you were looking for? Did they sound too busy to help you, or under too much stress?
Maybe they answered with just one word that described their type of business, with no greeting, something like “garage”, “locksmith”, or “plumber”, leaving you a little confused as to who you actually called. Unless you are in a very small town, there may be more than one of that type of business in the area.
Continue reading What Does how You Answer the Telephone Have to do With Marketing?
